Welcome to Lake Region Insurance Agency, we’re here to help you.

Mon-Fri: 8:00am-5:00pm
Sat-Sun: Closed

51 Main Street S
New London, MN 56273




Step-by-Step Guide to Auto Insurance Claim Process

transportation rental automotive business concept. Close up hands of rental auto agent giving car remote key to client to travel sightseeing.

Many people find auto insurance complicated. From filling a claim to repair completion and payments, each stage might be confusing, putting you in a position where you don’t know what to do or where to begin. 

We’re here to help you make the whole insurance claim process simple and stress-free. Let’s go over our step-by-step guide to the auto insurance claim process and teach how to file your claim with ease. 

Contact us at (320)-348-3500 or visit our website at Lake Region Agency to learn more about how we can make your insurance experience simple and reassuring.


Auto Insurance Claim Process: A Step-by-Step Guide

Don’t worry if you’re confused and unsure how to file your claim. Let’s look over our step-by-step auto insurance guide and learn how to easily start and finish the whole procedure.

Step 1: Assess the Situation 

Unfortunately, accidents happen. Whether it’s our fault for being distracted while driving or from others involved in the traffic, they undoubtedly exist. 

The first thing to do in these situations is to ensure your own and the other person’s well-being. If someone is hurt or there is any property damage, call 911 immediately. Your insurance company might need a police report before starting the auto insurance claim process. 

After you make sure that everyone’s in good health condition, it’s time to inspect the damage to your vehicle. 

Take pictures of the scene with your phone, including any damages to your car and any other vehicles involved in the accident. This ensures you’ll have valuable evidence during the claim process. 

Step 2: Contact Your Auto Insurance Company 

Black man with phone, car breakdown and typing in road with contact, auto insurance and travel. Motor problem, transport and frustrated driver on road checking mobile app for engine repair service.

After ensuring everyone’s safety and taking pictures of the accident, get in touch with your auto insurance company. They often have a responsive team that can help you 24/7. 

Be prepared to provide information about the accident, including the date, place, and other pertinent details. 

Step 3: File a Claim 

After you’ve provided all the information about the accident to your company’s agent, begin the claim filing process. The insurance agent will help you understand your auto insurance policy, coverage, deductibles, and any other terms that may apply to the insurance claims process. 

In this step, it’s important to ask questions and clear up any confusion. 

Step 4: Assessment and Documentation 

In this step, you’ll work with an insurance adjuster. The professional will be assigned to analyze the damage to your car, often done through a detailed inspection and documentation.

The adjuster will be with you every step of the way, ensuring that you pass the whole procedure with ease. 

Step 5: Repair Process 

After you’re finished with the assessment and documentation step, your insurance provider will provide information on authorized repair shops in your area. You’ll have the freedom to choose from your company’s network of reliable partners. 

After you’ve chosen a repair shop, they’ll work directly with your insurance company to estimate repair costs and everything related to fixing your vehicle.

Step 6: Review and Approval 

Before any of your vehicle’s repairs start, the whole repair plan and estimated costs will be sent to you for review and approval. 

However, keep in mind that your claim may be denied depending on the nature of the accident or your coverage. For instance, if there’s evidence that you’ve broken a state law during the accident, your claim will be denied. 

Step 7: Repair Completion and Payment 

If you didn’t break any state laws and your claim is approved, the repair shop will start working on your vehicle. When all the repairs are finished, your insurance company will receive the actual cash value. 

Your insurance company will review the final bill and ensure that it corresponds to the initial estimate and coverage. Following that, your insurance company will pay directly to the repair shop, and you’ll be able to drive again with more confidence. 


Things to Consider When Filling a Claim 

Auto Insurance Claim Process - concept of a handshake to express gratitude after a successful sale contract.

Here are some important things to consider when filling a claim: 

  • Information Gathering: Collect the incident details and take photos of your car accidents. Call 911 if necessary. 
  • Timely Action: Initiate your insurance claims as soon as possible to avoid delays. 
  • Policy Understanding: Understand the policy’s coverage and deductible details of your car insurance provider.
  • Clear Communication: Be honest with your insurance provider, even if it was your fault.
  • Reputable Repair: Choose a reputable repair shop in your area. 
  • Thorough Review: Thoroughly review the repair plan before approving it. 


Final Thoughts 

The auto insurance claim process doesn’t have to be overwhelming and confusing. With the right insurance agents by your side, you can feel confident and well-informed at all times. 

However, the most important thing to do after an accident is to make sure that everyone is safe and take photos of the car accident. Then, contact your insurance company and understand how to start the auto insurance claim process.

Are you ready to experience a stress-free auto insurance process? Contact Lake Region Agency now to request a quote from the best insurance company in Minnesota. 

Leave a Reply

Your email address will not be published. Required fields are marked *